The POWERS Promise.
Our mission statement has always been at the core of everything we do: POWERS® Insurance & Risk Management challenges the status quo to create clarity and safeguard the financial well-being of our clients, their employees, and families.
We execute that mission statement on a daily basis by empowering our associates to make a positive impact in our clients' lives. We call this "My Moment" and celebrate when an associate seizes an opportunity to make a positive impact on someone's life.
Our agency hopes to Inspire change in others; create memories for our clients; and empower one another to be better.
Some examples of moments where our associates have capitalized on those opportunities include:
-- During a claim
-- Recognizing Coverage Gaps
-- Celebrating a client's successful moment
-- Empathetic Listening during a client's tough moments
-- Offering a Helping Hand
-- Assisting a client when something major changes in their life
-- Going above and beyond with customer service
At POWERS, each time an associate is nominated for a moment, that employee is allowed to hang a leaf on the tree on our wall that identifies their special contribution. Once we have 50 leaves filling the tree, we take a moment to reward the entire team for going above and beyond.
Recognizing our associates. It's Good Policy!
Meaghan Dowd's "My Moment" where she helps guide a client through an emotional loss.
Chris Sullivan shares his "My Moment" which shows how Chris stands behind his clients' and provides more than an insurance policy.
Pierce Powers shares his "My Moment" where his forethought and willingness to reach out to someone who wasn't a client helped keep a manufacturing company in business during the Great Flood of 1993.
JD Powers shares his "My Moment" where he has built trust from his clients through his service mentality and family atmosphere.
An overview of POWERS Insurance & Risk Management's "My Moment" campaign and how we use that campaign to inspire ourselves on a daily basis.